Some common problems with customers
  • John

    John has a question for Sumai

    Will you charge us on quality control?

    Sumai

    No, we do the quality control for free. Meanwhile we check the item one by one to make sure all the items are in good situation before shipment.

    Sumai has solved the customer problem
  • Angela

    Angela has a question for Sumai

    Can you do customized services?

    Sumai

    Yes. We can do customized services according to your request, like own logo on the package, promotion letter in the package.

    Sumai has solved the customer problem
  • Richard

    Richard has a question for Sumai

    What if packages damaged or lost during the shipment?

    Sumai

    No worry, in these situation, we will resend the orders for free.

    Sumai has solved the customer problem
  • Noble

    Noble has a question for Sumai

    How I pay you?

    Sumai

    We accept the payment through Aliexpress, bank transfer, Payoneer.

    Sumai has solved the customer problem
  • Tina

    Tina has a question for Sumai

    If I ask my factory to send the items to your warehouse, will you charge us for warehousing?

    Sumai

    No. We always do the warehousing for clients no matter what your business style is.

    Sumai has solved the customer problem
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